Internet Purchases Increasing
In 2007 Canadians used the internet to purchase $12.8 billion worth of goods and services, a 61% cash value increase since 2005.
According to Statistics Canada the volume of orders rose from 49.4 million to 69.9 million over the same period in 2005 with 52% of the orders being placed with Canadian vendors.
In total more than 8.4 million Canadians made an online purchase in 2007 (out of the estimated 19 million internet users), up by 1.5 million from 2005 (when there were almost 17 million users).
Additionally 82% paid online directly compared to 75% in 2005 and in 2007 the value of their average purchase increased by $23.00 to $183.00.
The Biggest Concern
The biggest concern of consumers online was about the security of their credit cards. In total 50% of all Canadians (online and not online) were concerned about online credit card use. The percentage dropped to 34% of those who had actually made an online order.
That indicates that the more Canadians use the internet the more comfortable they are using the internet.
Some of the most common purchases included travel services, books, entertainment products and clothing. When the average age of the majority of internet shoppers (25-34) is considered, this makes sense as the purchasing fits in exactly with their normal practices.
"Window Shopping" in the Internet Age
For many Canadians the internet is used to supplement traditional shopping practices by allowing extensive research to be done quickly and easily. In 2007 43% of Canadians researched a product on the internet and 64% then made a purchase from a brick and mortar store.
Some of the most popular items researched include clothing, electronics and house wares of all types.